Welcome to IMD Fulfilment House – UK & International Order Fulfilment Service Provider
For your complete Fulfilment, e-Fulfilment, Stock Management, Pick and Pack, Archiving, Storage & Distribution Service.
With 25 years experience in the fulfilment and DRTV arena, IMD have the expertise, hands on knowledge and facilities to match and exceed your customers' expectations.
Whilst the increased use of new media channels continues, the need to match consumer's expectations with actual results means fulfilment remains a key ingredient in establishing and maintaining your customer relationships.
An integral part of our business infrastructure solution is our call centre management, credit card processing and the warehousing and distribution of client-owned inventory. We provide a single source for all fulfilment needs.
Supporting business 2 consumer & business 2 business clients, we receive inventory in our distribution centre, verify shipment accuracy, unpack, inspect for damage and generally stock for sale the same day. We then pick, pack and ship customers' orders
January 2014 Update! Expanded E-Commerce Integration
We are proud to unveil a new system at IMD that provides you with expanded e-commerce integration as a standard process.
As an online seller, you are now able to enjoy integration with a number of leading sales platforms and marketplaces.
For your benefit, IMD now offers integration with Amazon, eBay, RomanCart, Ecwid, Magento, Shopify, NOTHS (not on the high street), Tesco and Brightpearl.
For each platform, we can retrieve order information, synchronise stock levels, as well as update courier tracking information and order statuses. These services are all FREE of charge for you, as part of standard IMD services. If your sales platform(s) are not listed above we can still provide a custom integration service!
The update means that you have more opportunitythan ever for distribution and sales.Regardless of which e-commerce platform listed above that your buyer chooses, you get the selling management and support you deserve from IMD. For example, receive order statuses in real time so you can see immediately how much stock is left in the system, which assists with your business planning. You can also easily see which sales channel is the most popular for each stock item for powerful sales analysis.
To learn more about the expanded e-commerce integration and how we can help you with your orders, Call or Email us today.
IMD also offers a full-scale, client-specific reverse logistics program, linking all returns processing to the inventory management system. Returns are entered to the system upon receipt of the product, at which time a client-specific set of standards regarding re-stocking and disposal or warranty is applied.
Our experienced work force strives to reach total customer satisfaction adapting our services to suit your needs with total flexibility.
Call or Email us now to see how our simple & unique pricing structure can save you money. Some of our benefits include: