Welcome to IMD Fulfilment House – UK & International Order Fulfilment Services Provider
For your complete Fulfilment Services, e-Fulfilment, Stock Management, Pick and Pack, Archiving, Storage & Distribution Service.
With 25 years experience in the fulfilment services and DRTV arena, IMD have the expertise, hands on knowledge and facilities to match and exceed your customers’ expectations.
Whilst the increased use of new media channels continues, the need to match consumer’s expectations with actual results means fulfilment remains a key ingredient in establishing and maintaining your customer relationships.
An integral part of our business infrastructure solution is our call centre management, credit card processing and the warehousing and distribution of client-owned inventory. We provide a single source for all fulfilment needs.
Supporting business 2 consumer & business 2 business clients, we receive inventory in our distribution centre, verify shipment accuracy, unpack, inspect for damage and generally stock for sale the same day. We then pick, pack and ship customers’ orders.
IMD also offers a full-scale, client-specific reverse logistics program, linking all returns processing to the inventory management system. Returns are entered to the system upon receipt of the product, at which time a client-specific set of standards regarding re-stocking and disposal or warranty is applied.
Our experienced work force strives to reach total customer satisfaction adapting our services to suit your needs with total flexibility.
Call or Email us now to see how our simple & unique pricing structure can save you money. Some of our benefits include:
- No Setup Fee’s
- No Monthly Management Fee’s
- No Minimum Order Level
- Generous Credit Terms on Approval